duo mobile new phone number
If you have a new phone number and your old number no longer works you will need to contact the CCIT Support Center. This help content information General Help Center experience.
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Authenticate by sending a text message or phone call DUO push will not work Select Manage my 2FA under 2-Factor Authentication.
. If you are keeping the same phone number on your new smartphone first check to see that you have the Duo Mobile app then reactivate Duo Mobile. Log in with your uniqname and UMICH Level-1 password. Refer to the appropriate enrollment procedure for the remaining steps.
Enter the PIN that is sent via text message to your phone. Please note that these numbers may change over time. Changes are coming to Google Duo.
To proceed with adding your initial Duo account to Duo Mobile tap Use a QR code. Call us using your regional support phone number as listed below. Log in to the Duo Admin Panel.
Select Reactivate Duo Mobile to have your new device activated using the same mobile number. If you get a new phone and were not able to update your Duo account andor you got a new phone number contact the IT. If it is a smartphone make sure you have the Duo Mobile app installed.
If you get a new phone with old number after initial enrollment in Duo 2-factor authentication follow the steps to re-activate Duo. Otherwise contact your organizations Duo administrator if you ever need to change your phone number re-activate Duo Mobile or. To register your new phone select Replace your Duo Mobile BoilerKey to replace the old phone registration with the new one.
New Phone Different Number. Locate the Connect a new phone settings item and tap View QR code to display a QR code on the screen. Open Duo Mobile on your old phone and tap the menu icon in the top right to open Settings.
In the box labeled Outgoing caller ID enter the number you have chosen. Give the new account a. The Outgoing Caller ID field will accept phone numbers input with hyphens with spaces or with numerals only.
If prompted for 2FA click Enter a Passcode then click Send me new codes. If your new phone has the same phone number as your old one and is the same operating system iOS Android etc Login to Duo. In SAM visit the Duo Security tab under My Profile.
If you will not be using your old phone number again then after. Select next to the phone number you wish to reactivate. If enabled by your administrator you can add a new authentication device or manage your existing devices in the future via the Duo Prompt.
Log into True You at httpstrueyounebraskaedu. You will receive a text message with a link to the application. How to Activate DUO on a new mobile device with the same phone number.
A Duo Security Knowledge Base Guide to Windows Phone end of support 1926 Views Jun 16 2022 Knowledge When do passcodes generated in Duo Mobile expire. Choose the device type as either iPhone Android etc. To add a phone scroll down to the Phones table on the users properties page and then click the Add Phone button.
Click Add another device. New Phone-Same Number If you get a new phone and keep your same number you must activate the new device with Duo. If your phone number has changed contacted SOM IT by calling 203-432-7777 or emailing somityaleedu.
Click the Add Phone button. If you have the same number you will need to visit Clemsons Duo. Download the Duo Mobile app from your respective APP store on the new phone.
Go to any service protected by Duo ex. Download Duo Mobile Duo Mobile for Android Duo Mobile for iOS. If your new phone has the same phone number.
Click the button to Send Activation Code Result. Follow the on-screen directions to register the new phone. Follow the steps on Add a New Phone.
Select the type of device and provide the phone number. Use your camera to scan the barcode shown by Duo Enrollment in your browser. This is used if you have a new phone with the same phone number and need to reactivate Duo Multi-Factor Authentication.
BearWeb Ignite Canvas Box etc but not the Enrollment Portal as it does not allow phone call authentication any. More information can be found on the Yale University ITS website. Click any button on keypad to answer the call.
If you have a new phone with a new number simply follow the steps on Add a New Phone. If the Self-Service Portal has been enabled for the application you are logging in to or if your organization uses a standalone Device Management Portal then you can reactivate your user account via the My settings devices link on the left side of the Duo Prompt during an authentication. Activate Duo Mobile for the First Time Launch Duo Mobile and tap Set up account.
Click Manage Duo Devices. When prompted for Duo click the CALL ME button. You may be prompted to Verify Ownership of your phone number.
Click on this link to install the Duo application. After adding a mobile phone to a user in the Duo Admin Panel the user will be able to authenticate using phone call or SMS passcode. Click Text Me enter the 6-digit code received in box 2 then click Continue.
Return to your new phone and tap Scan QR code in step 3 then scan the QR code shown on your old phone to complete account restoration. Did you accidentally delete the Duo Mobile app or reset your phone. Scroll to the Phone Calls section.
3 January New Years Day Substitute 15 April Good Friday 18 April Easter Monday. In the left-hand navigation select Settings. Once finished your new phone is now ready to use as normal.
Service Desk at 208 496-1411 or their Live Chat to have your account reinstated. Click on the QR code icon next to your phone in the Duo Authentication Devices section. With Duos self-enrollment portal you can reactivate Duo on your phone with a few steps.
From a desktop or laptop computer go to UMICH Account Management. How to change my phone number - Google Duo Community. Install the DUO Mobile app on the new phone via the app store or play store depending on the type of device you have.
Select Device Options in blue next to your phone number. Visit Net ID Center. If you got a new phone but still have the same phone number see the article on Managing Devices in Duo Mobile to can connect your new phone.
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